1. Introduction
This Cookie Policy explains how Provvypay ("we," "us," or "our") uses cookies and similar tracking technologies on our payment processing platform. This policy should be read in conjunction with our Privacy Policy.
By using our Service, you consent to the use of cookies as described in this policy. You can manage your cookie preferences at any time through your browser settings or our cookie consent banner.
2. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They help websites remember information about your visit, such as your preferences, login status, and browsing activity.
Cookies typically include:
- The name of the website that created the cookie
- A unique identifier
- The cookie's expiration date
- Information the website wants to remember about you
Similar technologies include web beacons, pixels, local storage, and session storage. For simplicity, we refer to all these technologies collectively as "cookies" in this policy.
3. How We Use Cookies
We use cookies for several purposes:
- Authentication: To keep you logged in and maintain your session
- Security: To protect against fraud and enhance platform security
- Preferences: To remember your settings and choices
- Performance: To analyze how you use the Service and identify improvements
- Functionality: To provide enhanced features and personalization
- Analytics: To understand user behavior and improve the Service
4. Types of Cookies We Use
4.1 Session Cookies
Session cookies are temporary cookies that expire when you close your browser. They help us maintain your session as you navigate through the Service.
4.2 Persistent Cookies
Persistent cookies remain on your device for a set period or until you delete them. They help us remember your preferences and recognize you when you return to the Service.
4.3 First-Party Cookies
First-party cookies are set directly by Provvypay. We use these cookies to provide core functionality and improve your experience.
4.4 Third-Party Cookies
Third-party cookies are set by external services we integrate with, such as analytics providers and payment processors.
5. Third-Party Cookies
We use third-party services that may set cookies on your device:
Stripe
Purpose: Payment processing and fraud prevention
Data Collected: Payment information, device data, transaction details
Privacy Policy: https://stripe.com/privacy
Supabase
Purpose: Authentication and session management
Data Collected: Authentication tokens, session data
Privacy Policy: https://supabase.com/privacy
6. Managing Cookie Preferences
You have several options for managing cookies:
6.1 Cookie Consent Banner
When you first visit our Service, you will see a cookie consent banner allowing you to accept or customize your cookie preferences. You can change these preferences at any time by clicking the "Cookie Settings" link in the footer.
6.2 Browser Settings
Most browsers allow you to control cookies through their settings:
- Google Chrome: Settings → Privacy and security → Cookies and other site data
- Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Cookies and website data
- Microsoft Edge: Settings → Privacy, search, and services → Cookies and site permissions
6.3 Impact of Blocking Cookies
If you block or delete cookies, some features of the Service may not function properly:
- You may need to log in each time you visit
- Your preferences may not be saved
- Some features may be unavailable or work incorrectly
- Payment processing may be affected
7. Essential Cookies
Essential cookies are necessary for the Service to function and cannot be disabled. These cookies enable core functionality such as:
- User authentication and session management
- Security and fraud prevention
- Payment processing functionality
- Load balancing and performance optimization
| Cookie Name | Purpose | Duration |
|---|
| sb-access-token | Authentication session token | 1 hour |
| sb-refresh-token | Session refresh token | 30 days |
| __stripe_mid | Fraud prevention | 1 year |
| __stripe_sid | Payment session management | 30 minutes |
8. Analytics and Performance Cookies
Analytics cookies help us understand how users interact with the Service, which pages are most popular, and how we can improve the user experience. These cookies are optional and can be disabled through your cookie preferences.
| Cookie Name | Purpose | Duration |
|---|
| _vercel_analytics_id | Anonymous user identification for analytics | 1 year |
| performance_metrics | Page load and performance data | Session |
9. Functionality Cookies
Functionality cookies remember your preferences and choices to provide a more personalized experience. These cookies are optional.
| Cookie Name | Purpose | Duration |
|---|
| user_preferences | Dashboard layout and display preferences | 1 year |
| currency_preference | Preferred currency display | 1 year |
| cookie_consent | Your cookie preference choices | 1 year |
10. Do Not Track Signals
Some browsers support a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities tracked. There is currently no industry standard for how to respond to DNT signals.
We honor DNT signals by disabling non-essential cookies when we detect a DNT signal from your browser. However, this may affect the functionality of certain features.
11. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
When we make material changes, we will notify you by:
- Updating the "Last Updated" date at the top of this policy
- Displaying a notice on our Service
- Requesting renewed consent through our cookie banner
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.
Quick Cookie Guide
Essential Cookies
Required for the site to work. Cannot be disabled.
Analytics Cookies
Help us improve the site. Can be disabled in settings.
Functionality Cookies
Remember your preferences. Can be disabled in settings.